DJvR
Danie Jansen van Rensburg
1 reviews | Active since Jun 2014
01 Mar 2024, 19:05
Rather pass, possible ****mers
Please don't buy here. Doubt that this is a legitimate online shop. Paid for product but courier was arranged only 2 days later, with no order no provided. Called multiple times, never got order number. After police threats i was refunded.
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Replies (2)0
Replies (2)
Online Furniture Warehouse's replyOfficial
02 Mar 2024, 12:43Good day.
Please note that when placing an order with OFW, you agree to adhere to the T's & C's of OFW.
This issue was resolved on Monday, 26 February 2024, so I'm not sure why the review is only being done 5 days later, and with false information.
The order and payment was placed on Monday, 19 February 2024. As communicated from OFW side, our warehouse had to confirm pricing and availability. Once OFW received the confirmation from the warehouse, the waybill was created. This was done on Tuesday, 20 February 2024. On the morning of Wednesday, 21 February 2024, just after 08:00, the threats started, accompanied with photos of yourself in uniform to try and scare OFW. It was immediately communicated from OFW for you to share your banking details so we can refund you, as per our T's & C's. Please note that payment was made via EFT, so OFW had no banking details to work with. OFW only received the banking details on the afternoon of Monday, 26 February 2024. From the time that OFW received the banking details until the payment was refunded, was less than an hour.
In the time since OFW requested the banking details for the refund, until OFW received the banking details, the threats and photos of yourself continued to be sent to OFW.
OFW has all records of communication between yourself and OFW, along with date and time stamps and are willing to use it going forward.
Please note that when placing an order with OFW, you agree to adhere to the T's & C's of OFW.
This issue was resolved on Monday, 26 February 2024, so I'm not sure why the review is only being done 5 days later, and with false information.
The order and payment was placed on Monday, 19 February 2024. As communicated from OFW side, our warehouse had to confirm pricing and availability. Once OFW received the confirmation from the warehouse, the waybill was created. This was done on Tuesday, 20 February 2024. On the morning of Wednesday, 21 February 2024, just after 08:00, the threats started, accompanied with photos of yourself in uniform to try and scare OFW. It was immediately communicated from OFW for you to share your banking details so we can refund you, as per our T's & C's. Please note that payment was made via EFT, so OFW had no banking details to work with. OFW only received the banking details on the afternoon of Monday, 26 February 2024. From the time that OFW received the banking details until the payment was refunded, was less than an hour.
In the time since OFW requested the banking details for the refund, until OFW received the banking details, the threats and photos of yourself continued to be sent to OFW.
OFW has all records of communication between yourself and OFW, along with date and time stamps and are willing to use it going forward.
Online Furniture Warehouse's reply02 Mar 2024, 12:43
Official
Good day.
Please note that when placing an order with OFW, you agree to adhere to the T's & C's of OFW.
This issue was resolved on Monday, 26 February 2024, so I'm not sure why the review is only being done 5 days later, and with false information.
The order and payment was placed on Monday, 19 February 2024. As communicated from OFW side, our warehouse had to confirm pricing and availability. Once OFW received the confirmation from the warehouse, the waybill was created. This was done on Tuesday, 20 February 2024. On the morning of Wednesday, 21 February 2024, just after 08:00, the threats started, accompanied with photos of yourself in uniform to try and scare OFW. It was immediately communicated from OFW for you to share your banking details so we can refund you, as per our T's & C's. Please note that payment was made via EFT, so OFW had no banking details to work with. OFW only received the banking details on the afternoon of Monday, 26 February 2024. From the time that OFW received the banking details until the payment was refunded, was less than an hour.
In the time since OFW requested the banking details for the refund, until OFW received the banking details, the threats and photos of yourself continued to be sent to OFW.
OFW has all records of communication between yourself and OFW, along with date and time stamps and are willing to use it going forward.
Please note that when placing an order with OFW, you agree to adhere to the T's & C's of OFW.
This issue was resolved on Monday, 26 February 2024, so I'm not sure why the review is only being done 5 days later, and with false information.
The order and payment was placed on Monday, 19 February 2024. As communicated from OFW side, our warehouse had to confirm pricing and availability. Once OFW received the confirmation from the warehouse, the waybill was created. This was done on Tuesday, 20 February 2024. On the morning of Wednesday, 21 February 2024, just after 08:00, the threats started, accompanied with photos of yourself in uniform to try and scare OFW. It was immediately communicated from OFW for you to share your banking details so we can refund you, as per our T's & C's. Please note that payment was made via EFT, so OFW had no banking details to work with. OFW only received the banking details on the afternoon of Monday, 26 February 2024. From the time that OFW received the banking details until the payment was refunded, was less than an hour.
In the time since OFW requested the banking details for the refund, until OFW received the banking details, the threats and photos of yourself continued to be sent to OFW.
OFW has all records of communication between yourself and OFW, along with date and time stamps and are willing to use it going forward.
DJvR
Danie Jansen van Rensburg's updateReviewer Update
02 Mar 2024, 13:17Excuses after excuses. Ive asked for the order number which you could not provide. You gave the courier service also the wrong order number therefor could not collect parcel. Excuses and promises from OFW which they could not deliver. Online ****ming is happening and increasing daily, yet we are vulnerable when shopping online. Any reasonable person will make threats when someone is playing with your money. Based on the experience I endured through this company, I would not recommend it to anyone. That's the reputation what you made of this situation.
DJvR
Danie Jansen van Rensburg's update02 Mar 2024, 13:17
Reviewer Update
Excuses after excuses. Ive asked for the order number which you could not provide. You gave the courier service also the wrong order number therefor could not collect parcel. Excuses and promises from OFW which they could not deliver. Online ****ming is happening and increasing daily, yet we are vulnerable when shopping online. Any reasonable person will make threats when someone is playing with your money. Based on the experience I endured through this company, I would not recommend it to anyone. That's the reputation what you made of this situation.