URGENT: No response after EFT payment – Online Car Parts (Order TD01)

Title: URGENT: No response after EFT payment – Online Car Parts (Order TD01)

I am extremely concerned about the lack of communication from Online Car Parts regarding my order.

I placed an order for an intake manifold for a Toyota Corolla 1.6 3ZZ on Monday, 09/03/2026, and made full payment via EFT on the same day.

Payment details: • Bank: Absa • Payment date: 09/03/2026 • Amount: R1,996.00 • Transaction number: 80C***-1 • *** • Beneficiary: Online Car Parts (Capitec Business)

Despite this, I have received no confirmation of payment, no order update, and no communication regarding delivery.

This is unacceptable service. As a paying customer, I expect: • Immediate confirmation that my payment has been received • A clear update on my order status • A confirmed delivery timeline or tracking details

I have proof of payment available and can provide it if required.

If I do not receive feedback within 24–48 hours, I will escalate the matter further and consider requesting a full refund.

I request urgent assistance in resolving this matter.

Regards