The worst service ever!

This company surely qualifies for the WORST SERVICE AWARD of all times! I placed an online order and paid for car parts which were listed as "in stock" on March 13, 2025. The order/payment was confirmed by Online Car Parts on March 14. After there was no further activity by March 24 I sent an email enquiry via their customer service email address. No answer. Five attempts at calling them also gave no result. An email to their Managing Director remained with no response. After another three phone attempts I finally got through to somebody (Robyn) who informed me that my parts were in the Durban harbour. They would arrive at Online Car Parts the next day and would be dispatched to me.

Nothing happened. Another five attempts to call Online car parts. No luck. WhatsApps and further emails.........no response. Another attempt at a phone call and put through to "Management" as the Managing Director "only works from home and is not available to customers!!!!!!!!"

"Management" informed me that my parts would be delivered from the supplier that afternoon and dispatched to me immediately. That was April 2nd.

Today is April 14, still no parts and another ten unsuccessful attempts to connect by phone.

THIS MUST BE THE WORST SERVICE EVER.