1 reviews | Active since Feb 2017

27 Feb 2017, 08:05

The refund battle

<p>I payed money at the beginning of February for a grill I needed only to find they don't have it, and I have now been fighting for a refund for 3 full weeks now. Keep being told the EFT has been done but have never recieved any confirmation of such, nor have I recieved my money. This has to be the absolute worst service I have recieved from a supplier.</p> <p>The struggle continues in order to try get my money back. </p>

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Replies (3)
Online Car Parts
Online Car Parts's reply27 Feb 2017, 08:29
Official

Hello

Thank you for bringing this to our attention. We are extremely sorry for the poor service you have received.

Kindly send your details to *** and we will gladly look into your problem.

Please make sure you give us the relevant details to investigate your case including the Sales Person's name.

Kind Regards

Customer Services

's update02 Mar 2017, 08:55
Reviewer Update

Thank you to Clara for sorting my problem out swiftly.

Online Car Parts
Online Car Parts's reply02 Mar 2017, 09:33
Official

Hello Karabo,

Thanks so much for updating Hello Peter. Again, we apologise for the inconvenience.

We will convey your message to Clara who is a valuable member of our Team.

Keep Well

Customer Services