jJ
jabulilezu J

1 reviews | Active since Oct 2016

17 Oct 2016, 11:09

Terrible & unproffessional Service

<p>Good Day,</p> <p>I bought car parts, I needed to return 2 items - the agent ignired my mails completely then I called the company & she was avoiding my calls. I escalated to the manager whom I struggled to get hold of, then asked the agent to contact me. The agent wrote an email & guess what my parts are still not returned. I am so disappointed with the level of service :-( :-( :-( after spending to much money on them.</p> <p>They need to take these parts back cause according to their terms & conditionds I qualify to return these items</p> <p> </p> <p>I will never use their service ever again</p>

0
Replies (3)
Online Car Parts
Online Car Parts's reply17 Oct 2016, 11:21
Official

Hello Jabulile,

Thank you for contacting us. We will look into your complaint and advise you further.

We are extremely sorry for the agent not returning your email.

Regards

Customers Services

jJ
jabulilezu J's update04 Nov 2016, 11:09
Reviewer Update

3eeks later no response recieved really???????????????

jJ
jabulilezu J's update04 Nov 2016, 11:10
Reviewer Update

3 weeks later no response recieved really???????????????