TwcfS
Together we can fix SA

1 reviews | Active since Feb 2018

07 Jul 2021, 15:02

stupid owner, ***********, refund hassles

Don’t be fooled by this bunch of stupid, ***********, and inconsiderate people. I have always been skeptical about this fools and now I feel like beating myself up for not trusting my instincts. I was sold no stock on the 25th of June 2021 and was told the part is there at their warehouse and will be delivered the following day on the 26th. After paying R3000 deposit for a flywheel that was claimed to be R5895 & after leaving the store, I was then followed by an sms telling me that the part will now cost R6400 and also sent me a piece of paper saying I must sign it and send it back, this was basically a paper that was waiving away my rights for refund and I told them that I’m not gonna sign such nonsense; what bull**** is that huh? Fine that was the first incident that made me even more skeptical. Secondly after few hours I’m called by a stupid salesman called Sheldon telling me I will now not be receiving the part on the agreed date but after 3 working days and by that time I had already taken my car in, the gearbox was already down and a R2500 bill for labour awaiting me, worse part on the 28 was supposed to drive to Cape Town. Because out of my cars I love and trust the one in question I didn’t wanna risk driving with other cars to cape, I then requested mechanic to assemble the clutch on the old flywheel so that i can take my car home then I settled the labour bill without flywheel, another nonsense right? I then hired a car and went to cape town yet having money that could have assisted me to avoid such hiring of cars. then the day that I was promised that the part will arrive i was called and told the part is there? Good news right? but unfortunately was still in Cape Town and I told the salesman this and we agreed on a collection date, which was 3 days later. My excitement was short-lived when I arrived to the store and shown a wrong part, ****** Fu*ken Sheldon insisted that the part is right it just has a different design and it's a different brand, to make matter worse I had send this stupid VIN, part number, car disc as well as the picture of the part I’m looking for. Fine, another inconvenience right? It didn’t end there, I requested a refund but this being “my friend ****a shop -makula/indians” you know Indians and refund don’t gel right? I was given run around and that time I have to rush home for a meeting. I was told I will get the right part the following day. Fine, because I was in a hurry and couldn’t stand arguing with the so called “lekula” over my rights for refund, I agreed to get the part the following day, promising right? Just when I was still driving home I get a call from the very same stupid boy called Sheldon saying they just called some supplier in Durban and the part will only arrive the following week. F**k man I was so feed up at this stage and got home and put the telephonic conversation in writing over whatsapp text and asked him to make sure that he has my money in hand if the promised date beats him. I’m not dead, the store is still open as well?, the promised date arrives ?. I then received a whatsapp text telling me the supplier is still looking for the part yet was told the part was found in Durban and on it’s way ?. “Fu*k you shaldon please make sure you have my money when I get there tomorrow” I said. I get to this filthy place the following day for my refund and given more run around, was told i need to bring the same card I used for the transaction, which Is something I wasn’t told. after battling and calling out this stupid’s ***** and as frustrated as i was, I drove home (40km) to get the card then that’s when I got a refund.

The stupid manager/owner who was in the front line during all this empty promises just put his ******* down on the chair and pretended he doesn’t see me all this time when I do this ups and downs.

F**k you manager/owner together with your whole team.

if i ever step at the door of this store i'd be mad.

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