EB
Errol B
1 reviews | Active since Dec 2021
02 Aug 2023, 20:23
STAY AWAY from Car Parts Online.
I have never had or head of customer service that is this bad. I ordered a part and the wrong part arrived after waiting two weeks for it. I then requested to be sent the right part or receive a refund. It has been a month already with no reply to my emails. They sent me a WhatsApp saying i should return the wrong part that they sent before they can refund me. Extremely unprofessional.
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Online Car Parts's replyOfficial
03 Aug 2023, 08:37Hello Errol,
Thank you for reaching out to us.
Kindly return the part for a refund. Without the physical part in our stock system, a refund cannot be processed.
Regards
Customer Services
Thank you for reaching out to us.
Kindly return the part for a refund. Without the physical part in our stock system, a refund cannot be processed.
Regards
Customer Services
Online Car Parts's reply03 Aug 2023, 08:37
Official
Hello Errol,
Thank you for reaching out to us.
Kindly return the part for a refund. Without the physical part in our stock system, a refund cannot be processed.
Regards
Customer Services
Thank you for reaching out to us.
Kindly return the part for a refund. Without the physical part in our stock system, a refund cannot be processed.
Regards
Customer Services