PW
Preston W

1 reviews | Active since Mar 2020

16 Feb 2023, 16:26

Shoddy Sevice

I ordered parts for my vehicle. I was told after the fact that I needed to pay half of the invoice. I could have got these parts from another place but chose to use Online Car Parts because I was promised would receive it sooner. Its not even high value items. So if something was R100 then you have to pay half before you can receive it??? Its ridiculous. Clean up your act.

0
Replies (4)
Online Car Parts
Online Car Parts's reply16 Feb 2023, 18:55
Official
I have no idea why you posting so many reviews. You can buy the part elsewhere.

PW
Preston W's update16 Feb 2023, 22:06
Reviewer Update
Yes. I have other options however I was promised by YOUR salesman I would get those parts by a certain day. I did not receive it. Had he been straight with me from the onset I would have been ok with it. All I got were excuses. Does that sound fair you? Some honesty would be nice. These are the facts and not some figment of my imagination. I'm pretty sure if you received bad service from anyone you would complain too. I'm happy to cancel my order however you would have to refund my deposit immediately.
Online Car Parts
Online Car Parts's reply17 Feb 2023, 09:20
Official
You have refused to pay the other 50% before delivery. That sounds fishy to us. We do not do COD. Only if you have an ulterior motive will you behave like this.

Kindly cancel your order. We reserve the right not to be abused by a person who is clearly not interested in doing business.

You have been calling our offices for weeks now. It's time to stop the madness.

We have also checked your other reviews online. YOU SEEM TO HAVE A PROBLEM WITH EVERYONE.
PW
Preston W's update18 Feb 2023, 00:05
Reviewer Update
Your salesman failed to tell me I had to 50%. Get your facts straight before talking. I've only been in contact with Shakeel over WhatsApp. Another untruth. I have all our communication to prove it. Its so sad because I've purchased many items from you in the past. I've even referred people to you and this is how you treat customers. You should be very proud. You have my money. Refund it.