LM
Lunga M
1 reviews | Active since Oct 2023
04 Oct 2023, 10:55
Ridiculous
I am running out patient I made a payment on Friday the 28 September 2023 buying glow plugs I immediately send a proof of payment to Theo still he can't find my payment said he is waiting for his boss.This is ridiculous I want my delivery
Helpful (0)
Replies (4)0
Replies (4)LM
Lunga M's updateReviewer Update
04 Oct 2023, 11:25I spoke to Thandeka she promise to sort this matter urgently ,Hoping
LM
Lunga M's update04 Oct 2023, 11:25
Reviewer Update
I spoke to Thandeka she promise to sort this matter urgently ,Hoping
Online Car Parts's replyOfficial
04 Oct 2023, 11:34Hello Mr Lunga, Thank you for the review.
We have checked in with Thandeka and she advised that the reference on the bank deposit was different from your name. This caused a delay in verifying your payment in the absence of a POP. This error has now been rectified
We are working much harder to get your goods to be despatched.
We apologize for the inconveniece the error has caused.
Regards
Customer Services
We have checked in with Thandeka and she advised that the reference on the bank deposit was different from your name. This caused a delay in verifying your payment in the absence of a POP. This error has now been rectified
We are working much harder to get your goods to be despatched.
We apologize for the inconveniece the error has caused.
Regards
Customer Services
Online Car Parts's reply04 Oct 2023, 11:34
Official
Hello Mr Lunga, Thank you for the review.
We have checked in with Thandeka and she advised that the reference on the bank deposit was different from your name. This caused a delay in verifying your payment in the absence of a POP. This error has now been rectified
We are working much harder to get your goods to be despatched.
We apologize for the inconveniece the error has caused.
Regards
Customer Services
We have checked in with Thandeka and she advised that the reference on the bank deposit was different from your name. This caused a delay in verifying your payment in the absence of a POP. This error has now been rectified
We are working much harder to get your goods to be despatched.
We apologize for the inconveniece the error has caused.
Regards
Customer Services
LM
Lunga M's updateReviewer Update
04 Oct 2023, 14:49That great news ,thanks for the positive feedback looking forward on the delivery
LM
Lunga M's update04 Oct 2023, 14:49
Reviewer Update
That great news ,thanks for the positive feedback looking forward on the delivery
LM
Lunga M's updateReviewer Update
17 Jan 2024, 14:57Since I didn't get part's for past 3 months I requested a refund until today I didn't get my money. IF I don't get my money I will report this company to Ombudsman and the car dealership who referred me to you.You are the ****mers making stories after stories.
LM
Lunga M's update17 Jan 2024, 14:57
Reviewer Update
Since I didn't get part's for past 3 months I requested a refund until today I didn't get my money. IF I don't get my money I will report this company to Ombudsman and the car dealership who referred me to you.You are the ****mers making stories after stories.