Poor service

Ordered parts on 23 July, internet says 2 to 7 days, we received nothing. Tried calling and whatsapp, no one replies. Eventually Friday somone answer and said our parts will arrive no later than Monday, again nothing. Called and whatsapp, nothing. Tuesday call again, someone answers and says our parts are out of stock! They will call again before the day ends to confirm when our parts will be available. Guess what, we did not receive any call. They are unreliable and unprofessional. Very arrogant. I will never use them again and I will not recommend them to others.