RS
Ryan S

1 reviews | Active since Feb 2018

20 Jun 2024, 16:44

PLEASE DO NOT BUY FROM THESE **** ARTISTS. 0 AFTERSALES 0 CUSTOMER RELATIONS PARTS DO NOT WORK

I purchased an oil Pump from online car parts in Randburg, on fitting the Pump we found that there was no oil pressure. I returned the Pump, gave it to Pravesh , Keegan the salesman had left your company. Pravesh asked for my mechanic to come explain. I brought my mechanic to the meeting however it got heated up. I left the Pump with Pravesh and asked for a report from manufacturers. I was also told that the Pump was an original brand new OEM, I asked for the proof thereof.. To no Avail

After many messages and me coming in several times with no replies, I'm now sending this to the public to be aware of what this company is all about. I was also told that the courier company has lost the Pump, this is unacceptable and want a refund or a replacement part. I was also told that the owner hasn't got money to replace the part and asked me to pay half for the part???????

I have been on your reviews and this seems to be your excuse with other customers as well, that parts got lost or damaged by the courier.

I am totally appalled with your service and the way I was treated.

I will be reporting this to SAPS and the ombudsman, CPA and all relevant parties. Case numbers to follow.

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