Pathetic service

<p>On 18August I received a quote of R2450 from Sandra at Online car parts for a BMW M3 bonnet 2003 model. On 25 August I made payment. The next day I called to confirm receipt of payment which she confirmed. I was then told the price is now R5500 to which I declined and asked for a refund. I was told the refund would take 2 days. I have since not received a refund 2 months later. I have spoken to their finance department assistant manager, another employer, Robin from finance and on a few occasions again to Sandra. Every time I was told they will look into it as well as payment will be done and they will call me the following day. I have yet once to receive a call back. Their service is appealing to say the least. False advertising followed by what I would call theft as I have received no parts yet they retain my money. I would not advise anyone to do business with online car parts. I will be looking for assistance from the consumer council so no other people will be ****** by this company.</p>