online car Parts useless

Ordered Glo plugs 26/06/24 to vehicle specs advertised and paid Waited till 3/07/24 no response , tried phone no luck eventually on the whatsapp group asked where is my order 4/07/2024 - asked again 5/07/2024 - received but wrong glo plugs send on whatsapp to Fran showede the deffrence in glo plugs did not asnwer me 11/07/2024 asked again - said pamela will revert back to me on whatsapp 12/07/2024 asked again on whatsapp no response 16/07/2024 asked again - no response 29/07/2024 i asked again and said i am going to put on hello peter and see lawer as the refund on the site is useless they asked me to measure the glo plug which i did and whastapp back till today no response no call back nothing they are useless and will not be using them again