CS
Christiaan S

1 reviews | Active since Jul 2024

26 Aug 2024, 13:40

NO REFUND - Pravesh Naidoo empty promises

Still no refund 26/08/2024

I called several times with empty promises. Yes, sir refund will be done in the following 24 hours.

Response from the owner 6 weeks ago- 17-07-2024 We sincerely apologize for the inconvenience you have experienced. We understand your frustration and regret any inconvenience caused by the delay in processing your refund.

Your feedback is very important to us, and we take allegations of ****ming very seriously. Please be assured that we are committed to resolving this issue promptly. It appears there has been an unforeseen delay in processing your refund, and we deeply regret that this has not been communicated to you adequately.

To expedite the resolution of this matter, please contact our customer service manager directly at *** or *** with your order number. We will ensure your refund is processed immediately and will follow up with you to confirm its completion.

Thank you for bringing this to our attention. We are dedicated to improving our processes to prevent such occurrences in the future and to restoring your trust in our company.

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