No customer service No part

I ordered on 29 September 2025 and MAF item showed in stock. I have written numerous emails and whatsapp queries and spoke to Tracey on *** as well. Was referred to the so called supervisor Franscina but no answer on the customer service lines or lines are just dropped number ***. Their policy indicate 2-3 days delivery on my area which is JHB to PTA but after more than 2 weeks I only got the response of expect deliver next week. There is no responsibility taken and no proper feedback. This is a S..t show and was unable to get any additional contact details or owners details of whoever are able to take the matter and resolve.