Disappointed

I'm writing to express my disappointment with the service I've received. Despite trying to contact Tracy, Samkeli, and Lisa via WhatsApp and phone calls, I've been unable to get a response. This lack of communication has been frustrating and impacted my experience with your company.

I want to acknowledge the excellent service I received from Nkosi and Luba, who were helpful and responsive. However, the overall experience with the rest of the team has been disappointing.

I hope you can look into improving your communication channels and response times.