tt
thuso.ntamu thuso.ntamu

1 reviews | Active since Mar 2017

31 Mar 2017, 13:38

Delay tactics in paying refund for incorrect parts

<p>Its been over 3 weeks now with endless promises from the company. Ordered 2 propshaft couplings for my mercedes benz C180. When the car went in for the service the mechanic alerted me to the fact that the parts were incorrect. I hand delivered the parts back to Online Car parts myself and they promised a full refund. Im always calling them and following up myself. They still have not paid. Always saying the finance lady is out. Such nonsense service!</p>

0
Replies (4)
tt
thuso.ntamu thuso.ntamu's update31 Mar 2017, 13:56
Reviewer Update

Worse part about all of this my mechanic alerts me to the fact that the other propshaft coupling is a rework and not brand new. How did I then pray the brand new price. Never mind the week long delay in delivery and having to call the driver myself serveral times

tt
thuso.ntamu thuso.ntamu's update21 Apr 2017, 11:15
Reviewer Update

Still no response

Online Car Parts
Online Car Parts's reply28 Aug 2017, 09:45
Official

Hello

We are currently investigating

Regards

Customer Services

tt
thuso.ntamu thuso.ntamu's update28 Aug 2017, 11:03
Reviewer Update
Please check my post date. How do you investigate for 5 months? Delay tackticks