Be warned - Do not purchase from this company online.

BE WARNED. WITHOUT PREJUDICE In my personal view I would recommend that no one purchase anything on line from this company. Walking into their store and dealing face to face may be okay but make 100% certain that you purchase the correct part. Getting a refund is almost impossible

I made 2 purchases from them online and had the parts delivered from JHB to Durban. I then took the parts to have them fitted only to find out that the one part I had ordered was in fact the incorrect part. When I called to try and return the part and order the correct part they delayed saying that they would get back to me (Perkins Banda) and then they eventually after having to keep calling claimed that they have a 7 day returns policy (Not Legal) and they cannot accept the return even though the part is still in the box received. Their delaying tactics are some of the best you will come across. They have not responded to any emails or messages sent to them including a call to the manageress of which I have a recording. I couriered the part back to them at my cost of R500 with the required time period by law and they refused to accept the package when it arrived. They act totally against the consumer protection act which clearly states the following: Goods purchased by means of a sample and/or description where the Consumer did not have an opportunity to examine them before delivery, The Consumer may return goods to the Company and receive a full refund of any consideration paid for those goods in the event that the Consumer did not have an opportunity to examine the goods before delivery, and the Consumer has as a result rejected delivery of those goods due to the goods: not being of a type and quality reasonably contemplated in the agreement and not conforming to the sample or description or the sample and description (in the instance that both were provided) provided to the Consumer; and if it was a special order, the goods do not reasonably conform to the material specifications. Goods must be returned to the Company at the Company’s risk and expense within 10 business days after delivery to the Consumer. Goods intended to satisfy a particular purpose The Consumer may return goods to the Company and receive a full refund of any consideration paid for those goods in the event that it was communicated to the Company that the goods must satisfy a particular purpose and the Company: ordinarily offers to supply such goods; or acts in a manner consistent with being knowledgeable about the use of such goods, and the goods have been found to be unsuitable for that particular purpose and the Consumer has informed the Company of the unsuitability of such goods within 10 business days after delivery of the goods to the Consumer. Goods must be returned to the Company at the Company’s risk and expense within 10 business days after delivery to the Consumer.