TK
Thabang K
1 reviews | Active since Sept 2022
16 Sept 2022, 09:22
Bad service
I called to check for a car part and they told me they have it in stock. Then when I made payment then they told me they don't have the part in stock anymore and they would refund me. Till today I'm waiting for my refund. I bought from them before and the service was top notch but now, it's very bad to an extent where I'll never do business with them again.
Helpful (0)
Replies (6)0
Replies (6)
Online Car Parts's replyOfficial
16 Sept 2022, 12:36Hello
Kindly provide more details. Who was your Sales Consultant so that we may expedite your refund?
Regards
Customer Services
Kindly provide more details. Who was your Sales Consultant so that we may expedite your refund?
Regards
Customer Services
Online Car Parts's reply16 Sept 2022, 12:36
Official
Hello
Kindly provide more details. Who was your Sales Consultant so that we may expedite your refund?
Regards
Customer Services
Kindly provide more details. Who was your Sales Consultant so that we may expedite your refund?
Regards
Customer Services
TK
Thabang K's updateReviewer Update
20 Sept 2022, 16:58The sales person that was helping me is Adeel. I sent him my banking details and he said he put in a request through Clara. I've called several time to speak to Clara and I would wait for 15 to 30 minutes and more waiting on the line.
Adeel said he had a conrod spare part that I was looking for, he gave me the price plus courier fee. I made payment for the part and sent him the proof of payment and made immediate release. After sending him the proof of payment, he tells me that the part is no longer available. I've been waiting ever since for my refund. I even found the part somewhere else.
Adeel said he had a conrod spare part that I was looking for, he gave me the price plus courier fee. I made payment for the part and sent him the proof of payment and made immediate release. After sending him the proof of payment, he tells me that the part is no longer available. I've been waiting ever since for my refund. I even found the part somewhere else.
TK
Thabang K's update20 Sept 2022, 16:58
Reviewer Update
The sales person that was helping me is Adeel. I sent him my banking details and he said he put in a request through Clara. I've called several time to speak to Clara and I would wait for 15 to 30 minutes and more waiting on the line.
Adeel said he had a conrod spare part that I was looking for, he gave me the price plus courier fee. I made payment for the part and sent him the proof of payment and made immediate release. After sending him the proof of payment, he tells me that the part is no longer available. I've been waiting ever since for my refund. I even found the part somewhere else.
Adeel said he had a conrod spare part that I was looking for, he gave me the price plus courier fee. I made payment for the part and sent him the proof of payment and made immediate release. After sending him the proof of payment, he tells me that the part is no longer available. I've been waiting ever since for my refund. I even found the part somewhere else.
Online Car Parts's replyOfficial
21 Sept 2022, 08:28Hello Thabdang,
We will gladly resolve it now.
Thanks
We will gladly resolve it now.
Thanks
Online Car Parts's reply21 Sept 2022, 08:28
Official
Hello Thabdang,
We will gladly resolve it now.
Thanks
We will gladly resolve it now.
Thanks
TK
Thabang K's updateReviewer Update
04 Oct 2022, 09:03Hello Online Car Parts.
You said you will "gladly" resolve the matter but till today nothing has been done. No form of communication has been made till this day, in am attempt gladly resolve the matter.
You said you will "gladly" resolve the matter but till today nothing has been done. No form of communication has been made till this day, in am attempt gladly resolve the matter.
TK
Thabang K's update04 Oct 2022, 09:03
Reviewer Update
Hello Online Car Parts.
You said you will "gladly" resolve the matter but till today nothing has been done. No form of communication has been made till this day, in am attempt gladly resolve the matter.
You said you will "gladly" resolve the matter but till today nothing has been done. No form of communication has been made till this day, in am attempt gladly resolve the matter.
Online Car Parts's replyOfficial
04 Oct 2022, 10:14Hello,
Kindly provide me with an Invoice Number. They are not picking up your details by your name alone.
Regards
Kindly provide me with an Invoice Number. They are not picking up your details by your name alone.
Regards
Online Car Parts's reply04 Oct 2022, 10:14
Official
Hello,
Kindly provide me with an Invoice Number. They are not picking up your details by your name alone.
Regards
Kindly provide me with an Invoice Number. They are not picking up your details by your name alone.
Regards
TK
Thabang K's updateReviewer Update
04 Oct 2022, 10:17Adeel didn't give me an invoice.
TK
Thabang K's update04 Oct 2022, 10:17
Reviewer Update
Adeel didn't give me an invoice.