BAD service - and incompatend employees and management

OREDERED PART FOR ONLINE CAR PARTS. THE PARTS CAME WRONGLY AND NOW WE BATTLE TO GET THE REFUND OUT OF THEM. THIS IS NOT THE FIRST TIME THAT SOMETHING LIKE THIS HAPPENED. THEIR SERVICE IS VERY POOR AND WHEN YOU PHONE THEM, YOU BATTLE TO GET HOLD OF THE PEOPLE YOU WORKED FOR. WON'T REFER ANYONE TO MAKE USE OF THEM. ABSOLUTELY BAD SERVICE. AND THIS IS NOT THE FIRST TIME WE STRUGGLE WITH ONLINE CAR PARTS. CONTACT - JRP AUTO REPAIRS