SN
Sifiso N
1 reviews | Active since May 2013
08 Jan 2025, 06:52
PLEASE PAY BACK MY MONEY ONESPARK!!!!
I got in touch with Onespask asking them to cancel my policy as I am unable to afford and I received a Cancellation request for the life and funeral cover. To my surprise I woke up this morning and noticed that One Spark collected a premium from my account after I told them I can no longer afford. PLEASE REFUND ME my R545.65 URGENTLY!!!!!
Helpful (0)
Replies (1)0
Replies (1)
OneSpark's replyOfficial
08 Jan 2025, 11:38 Hi Mr. Njoko,I hope this message finds you well.Thank you for bringing this to our attention. I sincerely apologize for the inconvenience caused.I have escalated this matter to the relevant team, and they are actively investigating it. I will keep you updated with any further feedback as soon as possible.Thank you for your patience and understanding. Team OneSpark.
OneSpark's reply08 Jan 2025, 11:38
Official
Hi Mr. Njoko,I hope this message finds you well.Thank you for bringing this to our attention. I sincerely apologize for the inconvenience caused.I have escalated this matter to the relevant team, and they are actively investigating it. I will keep you updated with any further feedback as soon as possible.Thank you for your patience and understanding. Team OneSpark.