BAD SERVICE - VDS ONE LOGIX

Good Day

I'd like to come forward and complain about the service received from the VDS Group at OneLogix.

I relocated to PE, and I decided instead of driving down which would be hard for me as a woman, I would transport it down. So with my first decision to drive it down I took my car to the mechanics just for a GENERAL inspection, to be told all is good with my car and it can be driven - All was in order. I drove to the Pomona branch and stated that it was at the mechanic and he did bleed my clutch so if you can't select a gear just push the clutch in and out (pump it) - It was said that it was understood, this being said there was NO mechanical issues what so ever! I went to collect my car, the passenger door handle was broken and my gear select lever was lose and could only go into first. - I complained and I asked for a manager, still waiting on the manager to call me??? No feedback - from him as hes staff were rude and not helpful at all. My car was reversed parked, and I raised the question "how did they reverse park it?" as I could not get it into reverse - either. Still no one has answered my question. I then received a call to say they have investigated and they feel they did not damage my car, and I must get mechanic there to fix and prove it was them? My car was 100% and this is the service I am receiving.

I would not recommend this company at all - due to the above mentioned reasons.