NZ
Nondumiso Z

1 reviews | Active since May 2015

11 Aug 2016, 10:15

PLACED ON DEBT REVIEW WITHOUT MY CONSENT

<p> A GUY CALLED ME OFFERING TO HELP ME WIYH MY ACCOUNTS I TOLD THE GUY I AM NOT SURE ABOUT HIS OFFER AS THERE ARE LOT OF ****S OUT THERE ILL GET BACK TO HIM BUT I ONLY FOUND OUT THEY PLACED MY NAME UNDER DEBR REVIEW WITHOUT ANY AGREEMENT WE MADE, I DON'T KNOW WHETHER THE CONSULTANT WAS TRYING HIS LUCKTO PUSH HIS SALES FOR COMMISSION BY PLACING MY NAME UNDER THEIR DEBT REVIEW EVEN NOW I'VE SENT THEM NUMEROUS EMAILS BECAUSE THEY DONT ANSWER THEY PHONE THEY DONT EVEN REPLY ON THEIR EMAILS, CAN YOU KINDLY ASSIST ME REGARDING THIS. REGARDS MR MCCARTHY</p>

0
Replies (3)
Onedebt
Onedebt's reply11 Aug 2016, 12:28
Official

Hello MR Mccarthy,


Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Tyrone Niekerk
Client Service Officer
Contact number: ********** 328

Onedebt
Onedebt's reply12 Aug 2016, 10:04
Official

Good day Mr Mccarthy

Please be advised as per our records the confirmation call with you dated on 18th January 2016 you have agreed to the debt review process . The debt review process was explained to you in the call .

We have completed our investigations, and we have responed to you via email.

Kind regards ,

One Debt

NZ
Nondumiso Z's update12 Aug 2016, 10:07
Reviewer Update

I told you thats not me speaking on that recording and your consultants are very *********** nothing was verified on that call you sent me and you telling that it was me, and on the NCR GUIDLINE it state that u requested to inform a consumer upfront and in writting with all the debt review processes and you telling about the call recording of which i dont know who you were speaking to, i dont know you people you better remove my name on that thing and you not responding on emails you lying i sent numerous emails to olga but she dont respond, i want every thing in writting where i signed and the services that you claimed you Rendered to RICUS MCCARTHY not the one you called