BM
Bethuel M
1 reviews | Active since Sept 2019
26 Sept 2019, 10:00
ONEDEBT
They keep moving me from this portfolio manager to the next. I got my calls dropped more often than not, and I hold for ages waiting for my transferred call to be attended to by the portfolio manager. As a client you need to may countless follow up on your complaint despite promises of them getting back to you. But when you do get a good portfolio manager your account receives good management. If they can get customer service up to speed they will render a good service.
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Onedebt's replyOfficial
01 Oct 2019, 08:44 Hello Mr cMntambo Thank you for referring your concerns via Hello Peter. We confirm that we are investigating your concerns and will provide you with feedback shortly. Kind Regards Monica. Aftercare service Contact number: **********
Onedebt's reply01 Oct 2019, 08:44
Official
Hello Mr cMntambo Thank you for referring your concerns via Hello Peter. We confirm that we are investigating your concerns and will provide you with feedback shortly. Kind Regards Monica. Aftercare service Contact number: **********
Onedebt's replyOfficial
01 Oct 2019, 15:41 Good Day Mr Bertuel We hereby confirm that we have provided you with feedback and the matter has been resolved. Should you require any further assistance in this regard please contact us on **********. Kind Regards Aftercare service **********
Onedebt's reply01 Oct 2019, 15:41
Official
Good Day Mr Bertuel We hereby confirm that we have provided you with feedback and the matter has been resolved. Should you require any further assistance in this regard please contact us on **********. Kind Regards Aftercare service **********