CN
Chantell N

1 reviews | Active since Oct 2016

23 Sept 2018, 17:41

DON'T join OneDebt

It is disturbing how efficiently, inefficient this company is. Talk about passing the buck. The Portfolio Manager blames the Complaints agent and the complaints agent just does not respond.

I am to blame for my financial situation for sure. But when you entrust in a financial institution to help you, DON'T. They pay the incorrect repayment amount, the pay towards accounts that have been paid already, they do not keep you in the loop with your account at all. Getting calls from Lawyers offices asking for information you are not privy to. Example: Credit Card company calls me directly to advise that the repayment agreement will be cancelled. Why - OneDebt is paying less than agreed. Also, did you know that if you pay R*** amount for the next 3months we will give you a 20% discount. NO! I did not!

Why did my ONEDEBT PORTFOLIO MANAGER NOT INFORM ME OF THIS???? WHY.. perhaps to keep me paying the bare minimum for years to come, which means the interest keeps them in business! Well done Mrs. Onedebt Portfolio Manager, you are sticking to the bottom line for sure. Your boss should give you a raise.

Best advice I can give you: make the repayment arrangements yourself with the various institutions you owe.

0
Replies (0)