Clear my name.

Hello Peter I am not happy with one debt. They Called me I think in 2016 and offered to pay my debts. Went u Der consolidation. They failed to help and I ended paying my own debt which lasted for only a year. Since then I have been trying to get hold of them to clear my name. I have tried their whatsap number but the consultants want me to pay a huge amount for me to be cleared. I can't do anything now I am locked because of their incompetence. When I realised they were not paying the debt, I asked them to cancel but they did not. They will still deduct the money and not pay my creditors. Please help me Im really struggling to make ends meet. I need to buy property but I can't do anything because of one debt.