**** YOU WORTHLESS ****S!!!

I ordered groceries on 17/03/2020 and they were supposed to be delivered at midday on the same day. They were not delivered but I saw a banner on the app saying deliveries will be delayed so I wanted. I contacted them today, 2 days later 19/03/2020 at 10.29am and they said they'd get back to me in 5 minutes, which they didn't. THERE WAS NO APOLOGY. Need I mention there is NO WAY of contacting them from the app. The messaging tool they have does not work, so i literally had to google their numner. I was on hold for a significant amoubt of time. Well I called again an hour or so later and they AGAIN said they'd get back to me in 5 minutes, which they didn't. When I called the third time, they said they said the same BS and got back to me about 30 minutes or so later. They said they have confirmed everything and I will recieve my delivery at 4pm today. It's now 4.41pm and i tried contacting them 3 times a few minutes ago and was on hold for almost 10 minutes. THEY HAVE NOT GIVEN ME MY ORDER. IT'S BEEN 2 DAYS. NO DELIVERY, NO REFUND, NO CONTACT, NO APOLOGY. SA IS IN A CRISIS RIGHT NOW AND IF YOU'RE GONNA BE THE SERVICE TO TAKE ADVANTAGE OF THIS, AT LEAST BE EFFICIENT. I WANT MY GROCERIES AND MY REFUND BACK. IM ****EE AS ****. I'M EATING TAKE OUTS I CAN'T AFFORD. **** YOU GUYS. **** YOU IN ALL DIFFERENT PAINFUL ANGLES. I'M ****EN ****ED OFF, YOU WORTHLESS PIECES OF ****!!!!