Worst Delivery Company

Having dealt with numerous online shopping companies, I have had the worst shopping experience with OneCart.

I ordered from Makro, half the items I ordered were out of stock. Makro's website for the Germiston store showed stock, so did OneCart's app.

Next, the driver mixed up my delivery with another person. The driver returned with my order 1,5 hours late. My frozen items were soggy and defrosted.

Now, there is now an issue with the money refunded to my wallet. It shows R515,96 less than the amount I should be refunded. OneCart consultants say that its a technical issue. Its been over a week, and it still has not been resolved. Why does the tech department need more time to fix this? I have been given no progress feedback, just the same reply. -sent to tech department.

Kindly refund the correct amount to my wallet, so that I can move it from OneCart to my bank account, and finally be done with this company.