BM
Bianca M
1 reviews | Active since Jun 2018
03 Apr 2019, 07:12
Unprofessional
Placed a online order, with them saying all prices is the same as in stores, no it's not they put R1 market on each brand. But then I thought wow what a special and they phoned it was the wrong prices, well ok I said refund my money back in my account gave my banking details. 1 week later no money have been refunded, I sent emails. It's so unprofessional.
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Replies (1)
OneCart.co.za's replyOfficial
03 May 2019, 14:58Hi Bianca,
Thank you for bringing the matter to our attention.
We sincerely apologize for any inconvenience caused. We are committed to continuously improving our services to ensure that we provide our customers with a great experience.
We completely understand your frustrations, and we are working closely with retailers to ensure that we can provide our customers with the same prices as in-store.
Please let me know if I can be of further assistance.
Have a good weekend.
Thank you for bringing the matter to our attention.
We sincerely apologize for any inconvenience caused. We are committed to continuously improving our services to ensure that we provide our customers with a great experience.
We completely understand your frustrations, and we are working closely with retailers to ensure that we can provide our customers with the same prices as in-store.
Please let me know if I can be of further assistance.
Have a good weekend.
Best regards,
OneCart.co.za's reply03 May 2019, 14:58
Official
Hi Bianca,
Thank you for bringing the matter to our attention.
We sincerely apologize for any inconvenience caused. We are committed to continuously improving our services to ensure that we provide our customers with a great experience.
We completely understand your frustrations, and we are working closely with retailers to ensure that we can provide our customers with the same prices as in-store.
Please let me know if I can be of further assistance.
Have a good weekend.
Thank you for bringing the matter to our attention.
We sincerely apologize for any inconvenience caused. We are committed to continuously improving our services to ensure that we provide our customers with a great experience.
We completely understand your frustrations, and we are working closely with retailers to ensure that we can provide our customers with the same prices as in-store.
Please let me know if I can be of further assistance.
Have a good weekend.
Best regards,