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Carryn T
1 reviews | Active since Apr 2020
15 Apr 2020, 15:49
Terrible terrible terrible
An absolutely shocking experience! DO NOT use this company!! Despite receiving 8sms that my delivery was on its way, and an email with a stranger’s signature saying that my order had been delivered, nothing has arrived. Tried calling, emailing, WhatsApp over 27 times and still no refund almost 1 month later! Now call centers don’t answer calls and no emails are rep**** to. An absolute disgrace!
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OneCart.co.za's replyOfficial
19 May 2020, 09:24Hi Carryn, we are so sorry you've had such a bad experience with us. Someone from our support team will be contacting you via email to get everything sorted out for you. We thank you for your feedback as it allows us to make the necessary changes for improvement. Take care and stay safe.
OneCart.co.za's reply19 May 2020, 09:24
Official
Hi Carryn, we are so sorry you've had such a bad experience with us. Someone from our support team will be contacting you via email to get everything sorted out for you. We thank you for your feedback as it allows us to make the necessary changes for improvement. Take care and stay safe.