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Nur N
1 reviews | Active since Apr 2020
11 Apr 2020, 10:44
Terrible Service!
Delivery was scheduled between 12-13 on 9 April. No communication that it was delayed or when it will be delivered. No response to emails. My shopping was completed on the 9th, shopper substituted items without contacting me. Items were left out with contacting me. I paid the concierge fee and delivery fee, but receiving less then half of the items. Terrible service. Dont ever use them!
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OneCart.co.za's replyOfficial
05 May 2020, 12:17Hi Nur. We're so sorry about your experience. During COVID-19 we received an influx of orders, calls, and support requests and unfortunately, we were not able to deliver the service our customers are used to. Please share your order number on hello [@] onecart.co.za if you require assistance.
OneCart.co.za's reply05 May 2020, 12:17
Official
Hi Nur. We're so sorry about your experience. During COVID-19 we received an influx of orders, calls, and support requests and unfortunately, we were not able to deliver the service our customers are used to. Please share your order number on hello [@] onecart.co.za if you require assistance.