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CARIKA H

1 reviews | Active since Aug 2012

02 Nov 2021, 12:32

TERRIBLE CUSTOMER SERVICE

I've been struggling to get proper feedback. Order was placed. Delivery time slot was for 10 to 11 am on 2 November 2021.

I've phoned and emailed numerous times with no tracking.

I've just lost an appointment at the doctor's which I'm now being charged for due to INCOMPETENCE and lack of service and communication.

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Replies (2)
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CARIKA H's update02 Nov 2021, 12:51
Reviewer Update
MY ORDER WILL APPARENTLY ONLY BE DELIVERED 13:30

ABSOLUTELY SHOCKING
OneCart.co.za
OneCart.co.za's reply02 Nov 2021, 16:37
Official
 Hi Carika, we're sorry about this. We're here to help.  We have rep**** on Facebook regarding the issue raised. 😃 

Please would you email your query and order number to *** or please call our helpline at ***. Alternatively, you may DM us on either one of our social media accounts so that our team fixes the issue quickly.

Thank you