JB
Jeleikha B
1 reviews | Active since Nov 2023
11 Apr 2020, 13:37
Take Heed of Reviews on Hello Peter
Should have followed the advise given by other consumers, and not given them a chance to prove everyone wrong. They owe a substantial refund and I am waiting for this, no reply to e-mails, eventually spoke to someone on the phone. It is not a good service, you are better off doing your own shopping.
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OneCart.co.za's replyOfficial
05 May 2020, 12:18Hello Jeleikha. We are sorry to hear you had a bad experience and we do apologise. During COVID-19 we received an influx of orders, calls, and support requests and unfortunately, we were not able to deliver the service our customers are used to. We're sure the next experience with us will be better.
OneCart.co.za's reply05 May 2020, 12:18
Official
Hello Jeleikha. We are sorry to hear you had a bad experience and we do apologise. During COVID-19 we received an influx of orders, calls, and support requests and unfortunately, we were not able to deliver the service our customers are used to. We're sure the next experience with us will be better.