JvdW
Jan van der Watt
1 reviews | Active since Jul 2020
15 Jul 2020, 12:09
STAY AWAY
Ordered from them twice. Twice several wrong products were delivered. In one case wine was ordered and not delivered. No way to contact them (on website, etc). Struggled for two weeks to make contact via Makro (not Onecart) but no response from them. a) They are totally *************; b) once something goes wrong you are *****ed - it is extremely difficult to right their wrongs. c) STAY AWAY if you do not want to struggle. If you like wrong deliveries, not being able to contact oncart to correct it - this is your company - go for it!
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OneCart.co.za's replyOfficial
15 Jul 2020, 14:56Hi Jan,
We apologize that you had that experience with us especially because it happened more than once. I do apologize that you feel like it has been hard to get in touch with us with your issues.
We have tried to call you with no success, we would really like to assist in resolving the errors that have occurred on your orders with us. I have sent a mail and we look forward to engaging you and resolving all of your issues.
Onecart social team
We apologize that you had that experience with us especially because it happened more than once. I do apologize that you feel like it has been hard to get in touch with us with your issues.
We have tried to call you with no success, we would really like to assist in resolving the errors that have occurred on your orders with us. I have sent a mail and we look forward to engaging you and resolving all of your issues.
Onecart social team
OneCart.co.za's reply15 Jul 2020, 14:56
Official
Hi Jan,
We apologize that you had that experience with us especially because it happened more than once. I do apologize that you feel like it has been hard to get in touch with us with your issues.
We have tried to call you with no success, we would really like to assist in resolving the errors that have occurred on your orders with us. I have sent a mail and we look forward to engaging you and resolving all of your issues.
Onecart social team
We apologize that you had that experience with us especially because it happened more than once. I do apologize that you feel like it has been hard to get in touch with us with your issues.
We have tried to call you with no success, we would really like to assist in resolving the errors that have occurred on your orders with us. I have sent a mail and we look forward to engaging you and resolving all of your issues.
Onecart social team