TG
Thesnè George
1 reviews | Active since Feb 2016
28 Mar 2020, 12:45
******** US. DEBITS OUR MONEY AND NI TEFUND OR CANCELLATION OPTION ON THE APP
Made an order way in advance and was told earliest delivery would be on 26/03/2020 between 10am-11am. Still didn't get it, was promised a refund. Still didn't get it. THEY ARE ******** US, I CALLED THE CALL CENTRE NUMBER A LADY ANSWERED AND ASKED WHETHER WANTED HER TO COME TO MY HOUSE . *** I JUST WANT MY REFUND FOR ORDER 655100
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OneCart.co.za's replyOfficial
05 May 2020, 09:29Dear Thesnè. We are sorry to hear you had a bad experience and we do apologise. During COVID-19 we received an influx of orders, and unfortunately, we were not able to deliver the service our customers are used to. We see your order was cancelled, all funds will automatically be refunded. Thank you
OneCart.co.za's reply05 May 2020, 09:29
Official
Dear Thesnè. We are sorry to hear you had a bad experience and we do apologise. During COVID-19 we received an influx of orders, and unfortunately, we were not able to deliver the service our customers are used to. We see your order was cancelled, all funds will automatically be refunded. Thank you