******** who take your money but do not deliver your groceries

******** who take your money but do not deliver your groceries. You cannot contact anyone as they do not reply to email nor do they answer your call.

My account was ********ly debited for an amount however my groceries were not received.

I requested that my order be cancelled and refunded as a result of the lady driver delivering my groceries to the incorrect address. She arrived at my premises 18H31 and said she had a problem because my groceries was delivered to her previous address in Royal Ascot. Due to the deadly virus, we can’t be sure who has now handled our groceries and as a result we no longer wanted it, thank you.

She said she would go and collect our groceries and return, but as per the above we no longer wanted it. Our lady returned and as expected my grocery bag seal was broken as it was handled by the previous customer. She fully understood my reason for not wanting to accept the order. Her name is Pamela and the registration number is CA 3** *53.

Now to contact OneCart **** Company:

I reported this incident on Sunday 12th April, to which I only received a reply on the 16th April from Sarah who now no longer exists about them being soooo sorry and that my refund will be processed after 10 working days due to banking procedures. Guess what, 18 days later and I'm still waiting. No further communication from this ******* business whatsoever except the automated story about their heroes that are hard at work.

Try their email address and get an error message that the quota is exceeded, mailbox full and message not delivered actually.

What a load of VOMIT!