Run away cart!
Very disappointed - placed my order Sunday night. They promised delivery for Tuesday 11-1. We got a message that my shopper was shopping at 9, by 6 on Tuesday we still had received no communication or any order. I was in touch with them via Facebook (after trying to get through to someone on their phones for an hour) - I was told my order would be shopped and delivered on Wednesday as there was a technical error. It’s not Wednesday we have not gotten any communication again and our order has disappeared on the app. We can only jump to the conclusion that our “shopper” has run off with our money/ order. Now our money is gone and our order isn’t there yet. How can we feed our family when our money has vanished!
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OneCart.co.za's replyOfficial
16 Jul 2020, 16:22Hi Devorah, we are so sorry that you've not had a good experience with our service. We've seen it has since been resolved and we sincerely apologise for the inconvenience. We thank you for reaching out and we hope you are keeping safe during this time.
OneCart.co.za's reply16 Jul 2020, 16:22
Official
Hi Devorah, we are so sorry that you've not had a good experience with our service. We've seen it has since been resolved and we sincerely apologise for the inconvenience. We thank you for reaching out and we hope you are keeping safe during this time.