KM
Karisha M
1 reviews | Active since Apr 2012
24 May 2020, 15:12
Pathetic service provider. Not worth using.
Pathetic service. 1. They do not update the items available in stores on their app. 2.They do not refund you into your account. 3. They do not have a delivery notification...the driver for my order has delivered to someone else and calls me to say he delivered where his GPS took him. 4.contact centre never answers 5.concierge and deliver fee is not justified by the bad service and pathetic communication! Will never use them again
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OneCart.co.za's replyOfficial
26 May 2020, 14:44Hi Karisha, we sincerely apologise for the inconvenience caused. A little communication goes a long way and we apologise for not providing you with that. One of our customer support agents will reach out via email to ensure your grievances are taken care of. Thank you for your feedback.
OneCart.co.za's reply26 May 2020, 14:44
Official
Hi Karisha, we sincerely apologise for the inconvenience caused. A little communication goes a long way and we apologise for not providing you with that. One of our customer support agents will reach out via email to ensure your grievances are taken care of. Thank you for your feedback.