SK
Suleyman K
1 reviews | Active since Jun 2017
02 Apr 2020, 16:52
Pathetic delivery service
The company does not deliver on time and does not inform of any delay on orders. I choose a specific time as shown on their website.I'm supposed to guess where the hell is my order. I ordered items for my grandparents, they are waiting from 12:00pm for their order and its now 17:00. This company is unreliable.
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OneCart.co.za's replyOfficial
05 May 2020, 10:51Hi Suleyman. We're so sorry about the service you received. During COVID-19 we received an influx of orders, calls, and support requests and unfortunately, we were not able to deliver the service our customers are used to. We hope your future experience with us will be better.
OneCart.co.za's reply05 May 2020, 10:51
Official
Hi Suleyman. We're so sorry about the service you received. During COVID-19 we received an influx of orders, calls, and support requests and unfortunately, we were not able to deliver the service our customers are used to. We hope your future experience with us will be better.