ST
Sandra T
1 reviews | Active since Nov 2019
10 Jun 2020, 20:21
Owed money
I have been waiting for a substantial refund from onecart for weeks now. If u call the call center I got through the first time and was told someone would call me back. Nobody did. Then I called again and I was on hold for over 20 min and nothing. I have sent numerous mails with only automated responses.
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OneCart.co.za's replyOfficial
13 Jul 2020, 13:12Hi Sandra, thank you for reaching out to us. We sincerely apologise for the difficulties you've had with receiving your refund, we understand it has now been resolved. Thank you for your feedback and we appreciate your support. Stay safe!
OneCart.co.za's reply13 Jul 2020, 13:12
Official
Hi Sandra, thank you for reaching out to us. We sincerely apologise for the difficulties you've had with receiving your refund, we understand it has now been resolved. Thank you for your feedback and we appreciate your support. Stay safe!