YB
Yusuf B
1 reviews | Active since Apr 2019
12 Apr 2020, 09:51
Onecart trying to make a quick buck from Corona, rather than providing a real service
Onecart gives a delivery date, then sends you a message (on the day that you're supposed to get the groceries) that the order is coming 4 days late. Now, I need to go to the shop anyway and this completely defeats the point of online delivery.
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OneCart.co.za's replyOfficial
05 May 2020, 12:19Hi Yusuf. We are sorry to hear about the frustration you experienced. During COVID-19 we received an influx of orders and support requests and unfortunately, we were not able to deliver the service our customers are used to. We hope your future experience with us will be better.
OneCart.co.za's reply05 May 2020, 12:19
Official
Hi Yusuf. We are sorry to hear about the frustration you experienced. During COVID-19 we received an influx of orders and support requests and unfortunately, we were not able to deliver the service our customers are used to. We hope your future experience with us will be better.