WO
Wilfred O
1 reviews | Active since Jul 2019
14 Aug 2020, 18:56
Onecart ****
The service is terrible. I was ****med. Not all the products paid for shown on the receipt even were delivered especially the more expensive products and the food that was delivered was old and molded already
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Replies (2)
OneCart.co.za's replyOfficial
16 Aug 2020, 15:05Hi Wilfred,
I am so sorry to hear that this was the experience that you had on our platform. This is very concerning and something that we would have to look into for you.
Please can you send us an email to *** with the details of that order so that we can look into that for you. We look forward to hearing from you and clearing this matter up.
I am so sorry to hear that this was the experience that you had on our platform. This is very concerning and something that we would have to look into for you.
Please can you send us an email to *** with the details of that order so that we can look into that for you. We look forward to hearing from you and clearing this matter up.
Best regards,
OneCart.co.za's reply16 Aug 2020, 15:05
Official
Hi Wilfred,
I am so sorry to hear that this was the experience that you had on our platform. This is very concerning and something that we would have to look into for you.
Please can you send us an email to *** with the details of that order so that we can look into that for you. We look forward to hearing from you and clearing this matter up.
I am so sorry to hear that this was the experience that you had on our platform. This is very concerning and something that we would have to look into for you.
Please can you send us an email to *** with the details of that order so that we can look into that for you. We look forward to hearing from you and clearing this matter up.
Best regards,
WO
Wilfred O's updateReviewer Update
31 Aug 2020, 20:23Today I again tried to use your service as a second chance when redeeming my refund which is only applicable to use at one cart, which still just ends up costing me more money in service costs once again for products I don't receive, except this time I did not receive anything, hours have gone by after my notice that the products have been bought.... And at this point when the frozen food arrives its already defrosted... Thanks for nothing, this apps a **** and all buying through you gets anybody is losing money for service that doesn't work.
WO
Wilfred O's update31 Aug 2020, 20:23
Reviewer Update
Today I again tried to use your service as a second chance when redeeming my refund which is only applicable to use at one cart, which still just ends up costing me more money in service costs once again for products I don't receive, except this time I did not receive anything, hours have gone by after my notice that the products have been bought.... And at this point when the frozen food arrives its already defrosted... Thanks for nothing, this apps a **** and all buying through you gets anybody is losing money for service that doesn't work.