OneCart online shopping *****

Good day,

I used one cart to order online with disastrous consequences.

My order totaled R5001-79. When the order arrived it totalled R2428-79. I highlighted to the person that delivered the order that items were booked as delivered but was not there. He told me this would be rectified. This did not happen and I followed this up with customer care. No answer. I contacted customer care via e-mail and requested that the balance should be paid into my account on the 30th April. The responded promptly and said it was done and that there is a 10-14 days transfer period. Up to now I have not received that money and I get no reply via e-mail. There is also no one answering their phones.