AP
Ambalan P
1 reviews | Active since Dec 2010
09 Apr 2020, 12:58
Onecart is a ********** company
My order was supposed to be delivered on 2nd April, I was then told certain items were out of stock, they then said my money would be refunded, Received another call on the 3rd, I agreed that my order could be rescheduled to the 8th, at 10:30am. I have still received no order and unable to get in contact with this ********** company, the phone just keeps you on hold for 3-10 minutes, then cuts you off. There has also been no response via email, I have sent to both listed email addresses.
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Replies (2)
OneCart.co.za's replyOfficial
05 May 2020, 11:46Dear Ambalan. We are sorry about the bad experience, we do apologise. During COVID-19 we received an influx of orders, calls and unfortunately, we were not able to deliver the service our customers are used to. If you still require assistance, please contact us via DM on Facebook.
OneCart.co.za's reply05 May 2020, 11:46
Official
Dear Ambalan. We are sorry about the bad experience, we do apologise. During COVID-19 we received an influx of orders, calls and unfortunately, we were not able to deliver the service our customers are used to. If you still require assistance, please contact us via DM on Facebook.
AP
Ambalan P's updateReviewer Update
05 May 2020, 13:20Well, you can start by processing my refund, as no delivery was made.
AP
Ambalan P's update05 May 2020, 13:20
Reviewer Update
Well, you can start by processing my refund, as no delivery was made.