OneCart

I'm sorry but I will never use onecart ever again. First time I used it my picker was helpful and did a refund on 1 item not in stock but then the person delivering kept getting lost and took him over an hour to finely figure out after numerous times explaining finding me. Second time I decided to use app only cause I had credit so again I ordered from makro like first time and ordered the out of stock item hoping they now have it. This time only to get a message from my picker that the same item is still out of stock and when I ask them to please swop it for something else which I put on the app to let me choose something else they say sorry I already refunded you and finished your shopping. I then had to ask if my stuff had been picked up as on your app there was no tracking or driver details so i had to wait and again they were late. You are running a business keep up with what is in stock and not and mark it as out of stock. After this I decided to rather refund my money into my bank as twice I've had problems and I wont be fooled for a third time only to be charged R2.50 to refund me my own money. You charge a concierge fee a delivery fee and then still take more money to give my money back. AFTER THIS I WILL NEVER EVER USE ONECART