Onecart always fails in delivery

Dear Onecart

It has been two years since I last ordered from Onecart, as Onecart historically has ALWAYS gone to the wrong delivery address. Despite my address clearly indicating the the correct suburb, drivers always go to the same street name in Cape Town City centre.

I thought I would try again today, with two orders. The same thing appears to happened, as the deliveries were not made to me, and then they were cancelled.

This is simply unacceptable. What do I need to do to get Onecart to actually use the address on file and not one of their imagination?

I have now recreated the address for what I think is the third time, but now the items I wanted to order are no longer on special.

Businesses that run like this fail, I am afraid, as if this is happening to me, it has to be happening to many ore customers.

From my side, this will be the last time I use Onecart, and the credit I have had with Onecart for 2 years I have refunded to my bank account.

So good luck, I hope you business survives the competitive delivery landscape.