CB
Charlene B
1 reviews | Active since Aug 2019
13 Apr 2020, 12:32
No refund for items ****** by purchaser or driver.
Not all my goods were delivered and it has been 2 weeks and no refund. I have sent numerous emails but to no avail. I have been buying online for many years, it is the first time a company does this. I will not recommend buying from them.
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Replies (2)
OneCart.co.za's replyOfficial
05 May 2020, 12:21Hi Charlene, we're so sorry about your experience. During COVID-19 we received an influx of orders, calls, and support requests and unfortunately, we were not able to deliver the service our customers are used to. Please share your order number via DM on Facebook if you still require assistance.
OneCart.co.za's reply05 May 2020, 12:21
Official
Hi Charlene, we're so sorry about your experience. During COVID-19 we received an influx of orders, calls, and support requests and unfortunately, we were not able to deliver the service our customers are used to. Please share your order number via DM on Facebook if you still require assistance.
CB
Charlene B's updateReviewer Update
05 May 2020, 14:38Why do I have to post somewhere else to get my money back? I have sent emails regarding the issue. One of your ladies did reply but to date nothing has been sorted. Apology not accepted. You ***** your client's money and /or products.
CB
Charlene B's update05 May 2020, 14:38
Reviewer Update
Why do I have to post somewhere else to get my money back? I have sent emails regarding the issue. One of your ladies did reply but to date nothing has been sorted. Apology not accepted. You ***** your client's money and /or products.