1 reviews | Active since Nov 2014
Horrid horrid service
Your service is absolutely horrid. I have complained multiple times on the phone lines with your opperators yet nothing is improved or being fixed.
1. I HAVE NOT HAD ONE DELIVERY WITHOUT ISSUES. EVERY SINGLE TIME THE DRIVERS ARE LOST AND CONFUSED, RUNNING OUT OF PETROL, GOING TO THE WRONG PLACE, DELIVERING MY GROCERIES TO A COMPLETELY DIFFERENT PERSON, AND NOW TRYING TO MAKE IT MY PROBLEM THAT HIS APP TOOK HIM TO THE WRONG PLACE
WHERE THE HELL ARE MY GROCERIES
2. Your app is not user friendly at all. I cant respond to any messages from my shopper. I can't see my driver or contact him at all. It's extremely frustrating
3. Now to put the cherry on the damn cake your phone line is also not working and allowing me to get through to a operator to assist me with getting my groceries to my house.
Once this order is completed and when my groceries eventually arrive at my house i will be deleting your app and never using it again.
I don't know how your company keeps going with this level of ****py service.
I have never been this irritated with a service provider in my life. And now i have R2000 worth of groceries floating around in Midrand somewhere.
Yours sincerely A pretty ****ed off customer
