Don't use OneCart. You will regret.

I placed an order. I set the delivery date. The item came on a different day, not sure why they even let me pick a day. Almost half of the items weren't received. No indication almost half of the stuff would not be coming. I had also selected the option of offering a substitute, that wasn't done with any of the items missing. This was the second time I'd used the app. I called their listed number with no success, I left a message. I decided this on and this would be be the last time I use the app. I didn't want to wait a week for stuff, have stuff missing and unable to talk to anyone. I requested a refund via email. I called until I managed to speak to a person. I let them know what all had happened and that I don't want to use their app and that I want a refund. They agreed. I had also communicated with their Facebook page via messenger. Time went by. I checked in on the refund. They told me I'd set the refund to my cart. I told them I know this but I have already explained via telephone, email and messenger reasons why I won't use the app and that I want a refund. They once again agreed. More time passed. I asked about the refund, I will receive a POP via email. 3 days later and nothing. I'm on week 2 of trying to get my refund. They delete comments on their Facebook page but the negative comments quickly fill up again. I am so shocked and disgusted in how this company operates.

I have left out a lot of details about their pathetic communication. It's like talking to a bot. I had to keep repeating myself and explaining myself.