jM
jeanette M
1 reviews | Active since May 2016
24 Jul 2022, 09:05
Do not use this service, you will be sorry
People beware of one cart on the Vodapay app, they offer you R150 off your purchase but they lie and state no stock available so you don't end up using the voucher resulting in you paying R70 delivery for 3 all items,to add injury to the wound, they debited me the full value, if I had not noticed this, I would be paying the full cost for something I did not receive, now the battle of getting my credit, Sandy from one cart keeps lying stating it is in my wallet on the Vodapay app, I sent her a screenshot showing there is nothing available, I want my credit back or will dispute the entire transaction,
Helpful (0)
Replies (1)0
Replies (1)OneCart.co.za's replyOfficial
20 Sept 2022, 12:03 Hi Jeanette. We're so sorry for what occurred and can understand how frustrating the process has been. Thank you for the feedback provided, we are committed to refining our services and I can assure you that it will improve. Please send us your order number, if your issue has still not been addressed, and we will follow up on the issue.
Thank you for using OneCart!
Have a lovely day!
Thank you for using OneCart!
Have a lovely day!
OneCart.co.za's reply20 Sept 2022, 12:03
Official
Hi Jeanette. We're so sorry for what occurred and can understand how frustrating the process has been. Thank you for the feedback provided, we are committed to refining our services and I can assure you that it will improve. Please send us your order number, if your issue has still not been addressed, and we will follow up on the issue.
Thank you for using OneCart!
Have a lovely day!
Thank you for using OneCart!
Have a lovely day!
